A pleasant loan process...

Enough cannot be said about the excellent service that my loan officer Matthew Brodtman provided my family. From the first time that I spoke to Matthew I had a good feeling that I was making the correct choice in choosing WestStar Mortgage, Inc. Mr. Brodtman was professional, understanding, courteous and diligent throughout every step of the mortgage process. He kept in close contact with me, updating me on the status of my loan, and informing me quickly about any loan documents needed. I have dealt with many people, but I can honestly say that Matthew Brodtman exemplifies customer service! My hats off to you Matt, and thank you!

Excellent loan officer.

Matt Brodtman is an excellent loan officer. He provides great customer service, he is polite, courteous, efficient, informative, and helpful. This is my third experience working with a mortgage company and by far the best. Matt made this experience very pleasant. I would highly recommend Matt and your company to my friends and family.

Matt

The entire process took about 4 1/2 weeks which I consider very well handled. Every request was dealt with efficiently. I was continually apprised of the progress so I appreciated the way it was managed.

Matthew Brodtman Rocks! Got Me an Amazing VA Loan!

I just completed a re-fi on the home that I purchased at the height of the market (Spring 2007) and will save an enormous amount of money. Matthew Brodtman very patiently "walked me" through the entire process, explaining everything (procedures, time tables, loan options, fees) along the way. He was incredibly available and responsive through the entire process, providing me with 24 hour per day access. He was extremely knowledgeable, competent, kind, clear, and helpful. With his assistance, I got a fantastic new loan which will save me thousands of dollars a month. Mr. Brodtman made the re-fi process as painless as possible. I can't imagine a better loan officer or a better experience!

He cares and it shows...exceptional experience!

In my lifetime, I have purchased two homes, refinanced once and taken out an equity line. This refi experience with Matt was absolutely the best ever! Matt was knowledgeable, attentive, available to assist at all hours and on weekends, and was an advocate for me throughout the entire refi process. My refi went very quickly and I attribute that to Matt and his ability to work with the various members of his team. Thank you Matt for making me feel special and doing such a fine job. I will definitely recommend you and WestStar Mortgage to my friends, neighbors, and colleagues.