Nothing but an excellent customer-driven service!

Simple and authentic facts about Matt Brodtman: Knowledgeable: Matt was able to answer all questions and concerns that I had throughout the process (There were many!) Patience: Patiently explained everything (literally everything!) along the way. Diligent and Hardworking: He went above and beyond his job to assist us by not just giving advise but also took his time to rebut the appraisal value for our property Availability: Always available and responsive throughout the entire process. Providing us with what seems like a 24/7 access! Professional, knowledgeable, courteous, efficient, informative, and helpful. That's who Matt Brodtman is. We are blessed to have had a chance to work with him. He was simply awesome. His customer service is outstanding from initial call to completion. Thank you Matt for making us feel as special as your top priority throughout the whole process.

VERY THANKFUL FOR MATTHEW BRODTMAN!

I wish there were more stars to give Matthew Brodtman for Excellent Customer Service! I hesitated for weeks in pursuing a refinance loan but the moment Matthew e-mailed and then called me, I was hooked! His caring nature not only showed in his voice but also in the way he made you feel top priority. He was always available via e-mail or phone call. He guided me through every process and answered tons of questions. He was never in a hurry. I am thankful every day that I had Matthew Brodtman as my loan officer. I would recommend him highly. We need more folks in this world that would give customer service like Matthew.

Excellent loan officer.

I highly recommend Matt Brodtman. I could not be more satisfied about the level of service I received from Matt Bro*****.He made the refinance process easier and less daunting than I could have ever imagined my case wasn't easy I never thought he could made it happened . He kept me informed of any changes and worked hard to meet the deadline. Matt goes above and beyond to offer an excellent level of service.I would highly recommend Matt without a question the BEST. Thank you much Matt

Excellent service

I highly recommend Matt Brodtman. Not only would I recommend him, I already have. He makes you feel that you are his top priority. Matt did a great job communicating, answering questions, and was extremely quick getting back to me even if it was after hours or the weekend. He kept me informed of any changes and worked hard to meet the deadline. Matt goes above and beyond to offer an excellent level of service. Thank you Matt.

Matt helped me through a complex process

Even though I have personal experience as en employee on the IT side of mortgage loan documentation with a major competitor that competitor always tried to do what was best for them and not me when I got a mortgage through them. Matt on the other hand helped me get a good rate on a VA refinance and made sure that I got credit for my veteran disability rating and my Costco membership so I paid less on my refinance. He also made sure I knew that the faster I provided documentation the faster the process would be. When we finally hit an issue (the title company was slow issuing funds) Matt steered me to their manager who got my loan disbursed that day. Thanks Matt!