pl168 (CA)

I have been looking for a house equity credit line but have been declined. I was then connected to Mark Balenger of Royal United Mortgage through Lending Tree. Mark is the most knowledgeable financial professional I have ever worked with. Mark was able to understand my unique problem and situation in a short conversation, and recommended me a financial product that I can be approved and able to meet my financial objective. I was kind of hesitated because of my previous declines, but Mark was able to explain to me clearly about this financial product and provided me with informative document. In less than a month, my credit line was approved and funded. I highly recommend Mark of Royal United Mortgage for anyone who is looking for loan

Mark Balenger and Royal United

Mark Balenger and his crew, especially Adiati Ratman truly helped the loan process proceed as smoothly as possible - especially considering today's financial climate. Mark went above and beyond the scope of his professional duties and was available anytime to answer questions and walk me through the intricacies of the available loan options. I highly recommend Mark Balenger and Royal United.

Mark Balenger - excellent loan officer!

Once I submitted my info on Lending Tree I had several mortgage companies call me regarding my refinance/debt consolidation. I was set to go with another company who presented me with a great offer verbally. With that company, the loan officer brought in a customer service rep who QUICKLY went thru all of the initial paperwork including the Good Faith Est*****.Once I hung up, I realized the Good Faith Estimate was not at all the great offer that had been initially been presented to me over the phone by the loan officer. Their enormous closing costs were eating up funds that could have been used to further pay down my credit card debt. At that point I reached out to Mark Balenger who had previously contacted me. Initially, I was worried because of some negative online information about United Mortgage regarding the number of phone calls they make when they learn you're looking for a mortgage. I expected the loan officer to be a fast talking salesman but Mark was anything but. He took the time to answer my questions and went thru the Good Faith Estimate and other loan documents thoroughly so I knew exactly what I was getting. He answered emails and phone calls within minutes and was patient with all of my questions. The loan closing process was painless - just met with the notary and had the documents signed within 30 minutes. The checks to pay off my credit cards were received within a week and I am now saving $600 per month! I highly recommend Mark Balenger and United Mortgage!

Royal United Mortgage - Mark Balenger

Mark Balenger from Royal United Mortgage was exceptionally responsive, from our first introduction on the telephone. He was quite thorough as he illustrated the structure of this type of loan versus other vehicles and maintains a comprehensive knowledge surrounding the necessary facts so that his clients may make informed decisions. The process itself, through the providing and reviewing of data, through the gathering of additional information and on to the signing of closing documents was not the least bit inconvenient and very efficiently handled by Mark and his team. Due to Mark's continued involvement all the way through this very short and pleasant process (which included Mark actually picking up the phone every time I called, day and night, not once going to voicemail); each step in the process was proactively managed so there were no unnecessary time lapses and there was no guesswork involved on this client's end. This is a solid Financial Executive with a keen ability to handle any dynamics that may arise professionally and politely in order to effectuate. The Royal United rates and terms are the icing on the cake.

Easy Does It

Mark Jeffrey Balenger was such a huge help. Not only in providing services, but also in explaining each part so I could understand. He never rushed or pressured me. He was pleasant and easy to work with. He made me completely comfortable. His assistant Ati also was pleasant and so helpful to me. Once everything was decided the process moved very quickly. I am very happy and satisfied with the whole experience. I have already referred him to a friend looking for a new home and placed his info on Face Book.