Should have picked Jim Groth

I got a bunch of offers through LendingTree on my home refinance, and Jim Groth with Royal United was one I talked with start to finish. I picked another company because their APR for my fixed 30-year loan was almost 1/2 percentage point lower than all the other offers. One guy from a third lender yelled at me, told me I was stupid, and the low rate was clearly too good to be true. Jim told me, matter-of-factly, that the loan probably wouldn't close and he predicted some of the things that the lender would say and how it would happen. Sure enough, the loan didn't close, and the lender tried to get me to pay a couple extra points for a new loan at a higher interest rate. I called Jim back and never once did he come close to saying "I told you so". We're watching refi rates now, hopefully there's one more dip in rates before they skyrocket, and when that dip comes I'm locking with Jim Groth and Royal United.

United Mortgage - Jim Groth

Jim Groth was my loan consultant and from the very beginning of the process for our loan he was excepitonally polite, answered all of my questions and concerns, and never did I feel that I was being lead in a wrong direction. We kept an open communication either by phone and e-mail. Always answered both in a timely manner. Jim was great to work with, has a wonderful personality and is extremely knowledgeable in all aspects of his job. I'm very happy that my experience with him and my loan went smoothly. Thank you Jim for all of your help.

Great Service

Jim Groth at Royal United completed our loan and we were extremely happy with the type of service he provided. Jim was honest and quick to respond. We highly recommend contacting Jim for a fair look and great customer service.

Very honest and responsive

I made the mistake of going with a lender who quoted me a better rate but in the end, they pulled the bait and switch which left me a little higher than what Royal United quoted me in the first place. Through my whole awful ordeal, I kept communicating with Jim Groth at Royal United and he was always honest, prompt and polite. He told me up front what the other company was doing (not in a salesman type way) and he was spot-on. If I were to do this refinance over, I definitely would have chosen Jim Groth because what he quoted me would have been what I would have received as opposed to being caught by a scummy salesman. Jim actually looked over the good faith estimate I got from the other company and warned me that they were lying but I fell for it. To the end, Jim was a man of character and that's really who I should have done business with.

Very responsive Loan adviser

Jim Groth worked with us on our refinance loan, he contacts us via telephone and emails so often to inform us which was going on and what are the next steps. The whole process takes about 2 weeks and we're very happy with his professionalism and performances. Highly recommended to those in need of such services because Jim is the go getter type of guy.