Professionalism, Prompt, and Complete Service

Austin was very professional and helpful with letting us know what our options were for refinancing. I would definitely recommend both him and Royal Mortgage Company for help in refinancing your home. It can get very scary when making a loan commitment, but Austin makes sure to answer all of your questions thoroughly no matter what questions you may have.

Appreciated Veteran

Jason Larkins has been a wonderful support for me and my family! As a veteran, timeliness and professionalism of handing my loan has been met every time on numerous experiences with Jason. All of my questions throughout the loan process were answered whether it was a phone call or via emails. Jason took the time to be there for all my needs!!

Excellent Customer Service

Austin is an OUTSTANDING representative for this company. He goes out of his way to make sure the customer has all of their questions answered and gets back with you promptly if you have to leave a message. Even though there were a few glitches due to e-mail issues he made it bearable. I just can not express my appreciation for this young man and the hard work he puts forth for his customers. I would HIGHLY recommend Austin. Thank you Austin! You have made what could have been a stressful, aggravating, hair pulling experience rather enjoyable to say the least.

Total Satisfaction

Austin is a great person to work with if you need to refi. He goes out of his way to make sure you are satisfied. He is a great representative of lending tree. Lending Tree is as great company can't say enough good things about them. Thank you Austin for all the help you are a great asset to the company a definent five star. I know Austin is a great representative but I feel he has become a friend !! This man goes out of his way to help, always there even on his time off, always a phone call away to answer any question you might have. THANK YOU AUSTIN !! If my wife and I need any assistance in the future we will without hesitation call you. Thanks again Lending Tree and Austin, Tim & Jill.

Professional Expertise from start to finish

I knew almost immediately that Austin would be my choice to work with while refinancing our home. He displayed the competence necessary to walk me through the entire process. He gave me the confidence to trust his skills. All that would mean very little had he not shown genuine interest by simply listening to me. I was assured he understood my situation because he gave me real choices that were beneficial to my situation. He explained the reasons how a strategy worked but it was always my decision. He never forced me. He always guided. That is really the key to the success I had with Lending Tree and with Austin.. He was there to guide and advise me so that my best interests were his interests too. There were no surprises. He called me on time and answered his phone too. He arranged everything while I felt like a guy on vacation. I wish him every success in his career. He was the right man at the right time with the kind of help and support I needed. I cannot think of enough compliments to express my satisfaction and gratitude to Austin and Lending Tree.