Friendly, attentive loan service agent

Brad was able to win my business out of a crowded field by demonstrating an attention to detail and relaxed approach to the entire process. He quickly understood I was not in a rush and was evaluating other offers, so he put together his best pitch and then followed up at polite intervals. Once I committed to working with him and NASB, there was no drop-off in his effort or attitude. He continued to keep me appraised of every step in the process, answered every question in a timely fashion, and never made me feel like I was part of a monthly quota. He is a credit to his employers, and I only wish more financial industry reps were this likable and engaging. I will not hesitate to put people I know in contact with Brad because I am sure he will take care of them.

Patience of a Saint.

As first time home buyers my husband and I had A LOT of questions. He was always there to answer and calm us down! When my own financing wasn't enough he helped us work out a plan to get approved and get our first home.

Top Notch Customer Service

Best loan officer I have ever worked with. Top notch customer service at all times, on and off hours as needed. His responsiveness and willingness to go the extra mile is reflective of his superior service. Also was able to close on purchasing the house in 30 days where everyone else was 45 days. The only way to do that is to work with a loan officer and bank that takes customer satisfaction and attention to detail to the next level. Brad was a pleasure to work with and if you want to work with the best of the best and know your home loan needs are being taken care of then look no further!

Excellent Customer Service

Bradley communicated very well through every step of the process to make this a seamless transaction. He prepared me very well and was very responsive to every question I asked. He was very knowledgeable and had patience to explain things to me during my refinance. I had never been explained the various aspects of a loan in my previous 2 mortgage loans. I would most definitely recommend Mr. Krzysztow to anyone I know.

You have a friend in Brad.

It was a pleasure to work with Brad. He was always available when I called and responded to my questions quickly. He is very knowledgeable and made it seem I was calling a friend not just another mortgage guy.